FAQ
WHO BUYS THE PRODUCTS, ME OR SHIPOUTFROMUSA??
In order to get a quote of the item that you would like to purchase. The SOFU Member has to email the Concierge Service quoting their SOFU ID from their Registered Email ID.
They need to be clear on the Product that they wish to purchase, the size, the colour and the item code.
SHIPoutfromUSA purchases from the authorized store of the Brand or any reputed Top Brand Store in the USA / UK.
The Concierge team will check the product availability and quote if the product is available along with the Concierge charges applicable.
DOES SHIPOUTFROMUSA PROVIDE GUARANTEE ON PRODUCTS?
ShipoutfromUSA Concierge only buys from reputed stores and maintains all purchase details. However no Guarantees/Warranties of any products are provided by ShipoutfromUSA Concierge. For any Warranty/ Guarantee, you may need to buy Add-on Packs. For Example: An Apple Mac is available with a Worldwide Guarantee Add-on Pack with an extra charge.
CAN I ORDER LUXURY BRANDED PRODUCTS FROM USA / UK ?
Most Luxury Brands do not sell all there products online and have them available only at there store.
These Brands do not ship to customers outside the USA / UK.
ShipoutfromUSA Concierge Service can purchase the products for you through their Store Pick Up Service.
For details and a quote you could contact the Concierge Service.
